milliGold’s Terms & Conditions.

milliGOLD is not an intermediary, broker or sub-broker (AP) of Multi-Commodities-Exchange and has no formal or informal partnerships with any of its Members. Milli Gold India Pvt Ltd holds a trading account and Gold Vault Locker account at MCX Exchange only as a customer, through MCX Member Ventura Securities Ltd. 

Rupee Payment to Gold Grams and Gold Grams to Rupee Payment Conversion 

 

 

  1. The rupee amount received from the customer, will be converted to milligrams of Gold and credited to customer's milliGOLD digital account,  using the "Previous Trading Day Closing Price of Gold Guinea (8 Grams-999 Purity) near month contract quoted at MCX Exchange / 8" plus milliGOLD trade margin

  2. The Redeemed Gold grams, will be converted to Rupees and credited to customer's bank account,  using the "Previous Trading Day Closing Price of Gold Guinea (8 Grams-999 Purity) near month contract quoted at MCX Exchange / 8" minus milliGOLD trade margin.

 

 

milliGOLD Trade Margin 

 

The milliGOLD trade margin  is Rs 5 per 100 milligram or 5 paisa per milligram. 

 

Banking Collection Fees and GST at the time of Gold Purchase: 

 

 

  1. Monthly Auto-Debit SIP (e-Mandate) and UPI Pay-in : 2 paisa per mg

  2. GST : 3%

 

 

Home Delivery and  Same Day Settlement for Jewellery Purchase 

 

 

  1. Settlement for purchase of Jewellery, while at any shop of customer choice through IMPS or UPI will attract a service fee of Rs 25 per gram.  

  2. Home Delivery of 999 Coins / Bars will attract a minting charge of 2% plus postage charges of Rs 100 per delivery. 

 

 

Other Important Terms

 

 

  1. Moving whole grams from your milliGOLD balance to a locker in your own name will require you open a MCX account through any MCX broker. This is optional and is available on request. You will get warehouse receipt with traceable serial nos. MCX charges Rs 36.5 per year per gram as locker rental. This locker cannot be used for storing items brought from outside. Only those Gold grams purchased through milliGOLD / MCX can be stored here. 

  2. The estimated quantity of accumulated grams, for a given plan period and amount, is based on current market price of Gold plus a Gold price appreciation of 12% (Simple) per annum. The actual grams accumulated could vary, depending on gold price variations during the plan period.

  3. Loan against Gold Balance / RBI SGB is subject to the terms and conditions of the bank / NBFC extending the loan. milliGOLD is not a bank or NBFC to lend directly.

  4. Reclaim of 3% GST at the time of selling, is possible only if you opt for GST Registration and Monthly filing.

  5. milliGOLD is not offering any deposit scheme or investment scheme. It is a convenient facility to purchase GOLD in small quantities (milligrams) through digital payments.

  6. Since the milliGOLD account balance is maintained as GOLD, no interest or bonus will be paid for the same.

  7. The Rupee gain or Rupee loss that is caused to you, due to rise and fall of gold prices, is entirely your responsibility. The company cannot take responsibility or provide any guarantee for the same.

  8. milliGOLD is not responsible if anyone misuses its name and commits fraud.

  9. Check whether the SMS / EMAIL is coming from milliGOLD's official ID.

  10. Check your transaction history and gold balance frequently by logging in to your account. You will also receive email /  SMS notifications. If there are any discrepancies, they should be brought to our notice in writing within 7 days. If not it will be deemed as accepted.

  11. The views expressed by respective authors and speakers in our blog section are their personal opinion and they are not endorsed or supported by the company.

 

 

Refund / Cancellation / Closure Policy

 

Once a buy gold or sell gold transaction is complete , it cannot be reversed or cancelled. It can only be redeemed or repurchased. Redemptions are done in whole grams and the remaining fractional grams will continue to accumulate in customer's account. If the milliGOLD account is permanently closed, fractional grams can also be redeemed as bank settlement.

If a paying customer chooses to close the milliGOLD account permanently and take bank settlement, only the gold accumulated from paid purchases will be redeemed, including Gold purchased by others from milliGOLD and gifted to customer. 

 

Privacy Policy

 

milliGOLD will not share customer's contact details, transaction details and account balance details with any third party without an explicit consent of the account owner.

 

milliGOLD will use the contact details of the customer to make calls and send chat / SMS messages for the purpose of confirming transaction details, KYC verification, Redemption / Delivery Verification, Sending Remainders etc.

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Referral Scheme Terms 

 

Free Gold gifted in milligrams, paid for by millIGOLD, for promotion and referral purposes and credited to customers, cannot be sold or redeemed till the customer's milliGOLD balance crosses one whole gram. If the customer, who received free gold as gift from milliGOLD directly, or through a referral link from an existing customer, does not join the monthly saving plan within 12 months, the free gold gifted will be forfeited.  However, this does not apply for gold gifted by corporates to employees, partners and consumers, as they are fully paid for and purchased from milliGOLD by the Corporates and hence will not be considered as Free Gold.

Individual Customers can participate in our referral schemes only if they are a regular subscriber with an active monthly plan. Free gold as offered in the referral scheme, will be credited to the referrer's milliGOLD account only if the referee does not already hold a milliGOLD account and the referee joins a monthly saving plan (Min Rs 1000 PM for Min 1 year) within 6 months of receiving the offer.

All referral schemes and promotional schemes offered from time to time are limited period offers and the terms are subject to change.